Certainly, nobody on the earth needs to hear what Amazon is and how useful its platform is for customers and sellers as it is already well understood by everyone. However, we need to discuss how to make your purchase experience from there safe and straightforward.

While entering credentials for making an account on Amazon, we barely realize how crucial it is to enter the correct information. For instance, if you mistakenly enter your old phone number or make a typo, it might affect the delivery time. Even though it’s not necessary to enter your phone number into your Amazon account, it will help you track your Amazon orders status and receive other updates through your cell phone on the go. Therefore, we have come up with a brief guide to show you how to change phone number on Amazon.

A Step-by-Step Guide to How to change Phone Number on Amazon

Following this, we have listed all the common queries regarding how to change your phone number on Amazon. So without any further ado, let’s get started!

Log into your Amazon Account to change your Phone Number

Hop into “Login and Security” to get the “Add from the Mobile Phone Number” option. If your Amazon account already had your number, then check for the “Verify” option for that number. A list of instructions will appear on your screen. Follow them as it says, to add your new phone number.

How to recover an Amazon Account from your Old Credentials?

To open your Amazon account, you need to enter the credentials you had entered while making the account. However, if you forgot your phone number or old email address, you can contact “Amazon’s Customer Service” to get help to restore your account.

How to change Emails and Phone Number on Amazon?

You need to head to your Amazon account settings for that to happen. First, log into your Amazon profile and select “Login and Security.” There you will see all your personal information. Select the one you want to change and click the “edit” option beside it. Follow all the instructions you will find next on your screen and click “Save Changes” to save the newly entered information. After you have done updating your account, select “Done”.

What to do if you have forgotten your Amazon password?

If you have recently updated your phone number or forgotten your old password, the following is what you need to do.

Head to the “Password Assistance” and your old phone number or email address if you have forgotten the phone number. Select “Continue” to get going. Now, based on the verification methods you choose, you will get an email or SMS containing (OTP) One Time Password to authenticate the request.

Can you merge two Amazon accounts?

Unfortunately, there is no way you can merge two Amazon accounts as Amazon does not allow you to share your transaction history. However, you can share an Amazon account and for that, you need to create a new account. Amazon Household allows you to link two Amazon profiles, though they will still remain independent entities.

Does Amazon charge you to change your number?

Luckily, there is no charging fee on Amazon to change your number. However, there might be a few restrictions that you better check before starting the process to change your phone number.

How do you remove your number from Amazon?

Head to your Amazon account settings by clicking on your name on the top right side of the Amazon website. Then follow this tutorial to remove your number from Amazon.

If you have any confusion regarding the phone number changing process on Amazon then check out this video tutorial. It will surely help.

Can you get a new number for your existing sim?

Very few carriers provide the facility of getting a new sim without changing your old number. However, typically you buy a new sim to get a new phone number. That also means you have to go through the hassle of shifting your contacts from your old sim to your new one. Moreover, sometimes when your sim card gets full, new numbers get saved on your device and they get lost when you change your phone.

Does it cost to change a number?

Normally, if you get help from customer service to change your number, they charge $15 for that. Dial 1-800-922-0204 to get a representative who will assist you throughout. Or if you want to get it done free of cost, do it online.

Can you choose your own phone number?

Well, you cannot choose the digits for your phone number. Though certain well-known carrier service providers like AT&T Wireless and Verizon Wireless allow their clients to pick their own number from a list of available numbers. 

What happens to your old phone number when you get a new one?

It concerns some people what happens to their old number when they get a new one. The carrier company usually recycles your previous number and allot it to a new customer or user. The process is done to cease number exhaustion. However, it is not safe for the user of the old number.

How to change your number on an iPhone?

If you have recently switched to the IOS and don’t know how to change your number on it, here is how you can do so.

Open “Settings” and scroll down to find “Phone”. Once you tap on it you will find an option “My Number”. Now tap the {x} button on the keypad to delete the number and add a new one. Once you are done, tap on “Save” on the top right corner of your screen. When you restart your phone, your will find your cell phone number updated.

Can you get your old cell phone number back?

Yes. You can get your old phone number back by requesting your carrier company. They might charge for it. However, if they have already allotted your number to a new user, then there is no chance you can get it back.


That’s all it takes to change your cell phone number on Amazon. Here are some other related guides on finding archive orders on Amazon, tracking your order, or canceling your Amazon membership on the platform.

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