The child tax credit payments have been sent out and many U.S families have received their fair share via direct deposit. However, some people have unfortunately not received their July payment. Those who have received it are complaining of being sent an incorrect amount.

Additionally, other families with immigrant partners have claimed to miss out on these payments due to an IRS glitch. If you or your family members have been experiencing such issues, there may be a deeper reason behind it. Thus, here is a comprehensive list of reasons to help you understand why you didn’t get a child tax payment. For your convenience, we have also added prospective solutions to the problem at hand.

child tax credit payment

Key Reasons for Not Getting a Child Tax Credit Payment

1. You forgot to file the 2019/2020 tax return

Stuck right amid a pandemic, you may have forgotten to file your tax returns. If that is the case, you won’t be receiving payment as the IRS is using the 2019 or 2020 tax return for assessing tax credit eligibility.

However, there is no need to fret; you still may qualify for the advance payments. But like other things in life, it will come at the cost of another time-consuming step. It is an easy step and successful completion of this process will make you eligible for payments.

Solution: If yours is the case outlined above, use the IRS nonfiler portal to complete registration and qualify for future payments. To use the portal efficiently, you will have to create an ID.me account that’ll ensure a transparent process. This is the best possible thing you can do and IRS will thus ensure your payments are received.

2. You have done everything and still haven’t received the due payment

Many times, you’d be unable to find the reason for events that take place in your life. Similarly, you might be perplexed if you qualify for child tax credit payments and still haven’t gotten your share. If you are stuck in a similar rut, there can be a few reasons for this happening.

Given that all taxes are filed, you should check the “Update portal” to see if the payment is coming via mail. And if it is, then you can give it a few days for the whole payment to arrive at your doorstep. For people who have a direct deposit, ensure that all information is correctly filled and precise.

Lastly, to those of you who are yet to set up banking details, your payments will be received in the form of paper checks. But if all steps have been followed and you still haven’t received your payment, then a vital step needs to be taken.

Solution: In such a case, you may have to go the extra mile and file a payment trace on the IRS. You can do this by completing Form 3911 and sending it to the IRS itself via FAX or mail. But remember, you can only file a payment trace after a good five days have passed since the given deposit date.

3. Your payment is coming by mail and it is yet to be received

At present, several U.S families are facing this problem. If you are one of those unlucky individuals who have uploaded their correct data on IRS and are eligible for the payment, then the problem may be with the company itself.

Since a large number of payments are being sent, there may be a delay in the process of receiving the sum.

Solution: If you are one of those “unlucky” ones, there’s not much you can do. All you can do is wait and give a few days. Considering the demand and a large number of applications, a slight delay in receiving child tax credit payments is fairly normal.

Thus, here were some of the main reasons that could be attributed to the delay in child tax credit payments. Before worrying, try logging onto the IRS Portal and verifying all your data and personal information. If that is all correct, then waiting may just be your best option. You can keep checking your IRS portal and bank deposit to see if your payment has arrived. Till then, keep your hopes high- it is on its way.