Is your Chromebook refusing to switch on? Are you always having a blank screen after charging your Chromebook? Or are you opening the lid and seeing a blank screen? You have rightly arrived!
There are some possible explanations for your Chromebook not turning on, but there has never been a conclusive explanation for what triggers this problem. Thus, debating whether your Chromebook isn’t turned on is pointless. That, however, is not the subject of this post.
Below is a compilation of options for fixing your Chromebook not turning on issue:
Take note that these fixes are universal in nature. If you have a HP, Dell, Lenovo, Toshiba, Samsung, or even an Acer that would not power on, you should use either of these ways.
Before we begin, ensure that your Chrome OS version is current. According to certain users, the issue was resolved after they updated their Chromebook. Therefore, ensure that the Chromebook is updated.
Are you prepared? Let’s Start!
1Method: Charge it
This may seem self-evident, but your Chromebook may need recharging.
Avoid relying on the battery state monitor, since it can be very unreliable if not calibrated.
Give it a complete 3.5-hour charge before attempting to switch it back on. If this approach does not succeed, the problem may be resolved by attempting another method.
2Method: For 30 seconds, hold the power button and do a hard reset.
Through doing a hard reboot, you will shut down your Chromebook. This is the first step you can take and will resolve the bulk of issues with the Chromebook failing to turn on.
If your Chromebook’s battery is still charged (check the warning lights), push and keep the Power button down for 30 seconds.
If you’re unfamiliar with how to read your battery’s state, here’s a quick overview, but it differs by brand:
- If you see a steadily pulsing orange light, this indicates that the device is in sleep mode.
- If a strong blue light is visible, the Chromebook is powered on.
- If both a solid blue and an orange light are seen, the device is charging.
- If there are no lights, the device is either turned off or has run out of battery.
3Method: Disconnect any USB devices that are linked.
Unplug all USB devices and check to see if your Chromebook powers on.
This one is a little strange.
Remove all peripherals attached to the Chromebook not turning on and see if that resolves the problem. According to certain consumers, unplugging USB devices and then shutting them down by keeping the Power button and then turning them back on does the job.
If that fails, reconnect them all and check to see if the Chromebook continues to malfunction when you remove the cover. Congratulations if it does.
If not, unplug them one at a time to determine which USB system was to blame. If you do not have any, you will skip this phase.
4Method: Uninstall applications from the Chrome Web Browser
If you’re experiencing occasional blank screen issues, you might want to consider removing some applications you’ve installed from the Chrome Web Store. Some users have indicated that they sometimes encounter the blank screen issue or that their Chromebook fails to boot, but not often.
If it starts unexpectedly (or by either of the preceding methods), you may want to use the following strategies to permanently repair your laptop.
Certain applications are not modified and therefore become incompatible or trigger bugs from the outset. Uninstall them and check to see if the issue persists. If not, it was affected by an application.
If you don’t want to uninstall anything, consider uninstalling the less common or well-supported applications first. In general, shady applications cause havoc.
5Method: Log in using a new username and password
Again, if the issue occurs only sometimes, you may attempt to sign in as a new person by adding another Google Account.
If this fails, a problem with your previous account could have occurred, such as software synchronisation issues, corrupt applications, or a sync fault between your laptop and your Google Account.
Occasionally, you can experience sync or app issues that cause your laptop to fail, in which case using a separate account may aid. Syncing problems are a frequent source of contention. They are responsible for Chrome OS behaving strangely.
6Method: Log in as a guest
Check-in for a Guest account rather than your usual Google Account.
If you’ve attempted a variety of different Google Accounts and your Chromebook remains blank, consider logging in as a Guest for a different password.
This is a last-ditch effort to attempt the whole account switching process.
As a Guest, you will only use Chrome to access the Internet; no plugins or applications would be installed. Thus, it’s similar to using your desktop without a Google Account, which could result in syncing problems and other complications.
You will log in as a guest to your Chromebook by performing the following steps:
Step 1: If you are already logging into some account, log out.
Step 2: Locate the “Guest” button at the bottom
Step 3: Click it, and you’ll be logging in as a Guest on your Chromebook
This will provide you with a clean state to log into your laptop and see whether it resolves the issue. If it does, the issue is almost certainly a sync issue between Google’s servers and your Chromebook.
7Method: Conduct a thorough powerwash
If you’ve attempted several accounts and the problem persists, perform a Powerwash.
This can absolutely reset your Chromebook’s settings to their factory defaults.
Bear in mind that this would absolutely erase your personal records, so create a backup before performing a Powerwash. This will reset your computer to its factory default configuration, as though you had just purchased it.
This should be the last effort to repair it. If this does not function, you can contact the manufacturer to arrange for a swap. If you’ve been this far and your Chromebook still won’t turn on, you might have a faulty laptop.
Additionally, Chromebooks often freeze, become unresponsive, or crash.
These are often indicators of the need for a Powerwash.
8Method: Remove the battery
This can make the warranty invalid and is the last resort.
If you’ve exhausted any other options, you may attempt to pull the battery.
You’ll need to unscrew the screws and then unhinge the keyboard mask. You’ll need a butter knife or the fingertips to pry it free.
After that, you’ll need to locate the charger. It’s a big black rectangular block attached to a wire. The trick is to unplug the cable for a few minutes and then reconnect it.
This is a general overview; however, you may need to do a Google search on how to disassemble your particular model or watch a YouTube video if one exists.
If you decide that the battery is to blame, you will simply buy and mount a new battery.